What We Collect and Why We Use It
When you open an account with us, we collect the information needed to run your wallet and verify your identity — your name, contact details, and payment method records. If you deposit via Touch 'n Go eWallet, Boost, or GrabPay, we log the transaction reference and
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amount to reconcile your account balance; we do not store your full e-wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to improve how the lobby loads on your phone. We
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share data only where required by applicable law or to process your payments through licensed payment processors. We do not sell your personal information to third parties. Retention periods follow the requirements of Malaysian law; account records are kept for as long as your account is
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active and for a defined period after closure. You can request a copy of your data or ask us to correct inaccurate records at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.